Returns & Exchanges
At Chateau de Chaumont, we want you to be completely enamored with your home acquisitions. If a piece does not perfectly complement your space, we offer a 30-day return window for items in their original, pristine condition.
Initiate Your Request
Visit our online returns portal with your order number and postal code to select the items you wish to return and receive a return authorization.
Prepare the Parcel
Carefully repackage your items in their original protective materials and boxes to ensure they remain secure and undamaged during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your package, ensuring no previous labels are visible.
Dispatch and Refund
Drop off your package at any authorized courier location; once our artisans inspect the returned goods, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing